Directs, plans, and organizes functions and responsibilities associated with the safe operation of the airport's Airside Operations. This includes oversight of personnel and projects in the landside operating areas; management of personnel and contractors in maintaining Airport Rules and Regulations; management of department contracts; and management of the department budget.
Provide oversight and serves as a resource for Airport airside operations operator providing direction and training on Airport policies and procedures, ordinance/regulatory enforcement issues, etc. Solve problems involving all airport tenants, including air carriers, FAA, all concessionaires, and parking lot and tram service operators. Review budgetary line items for Airside Operations, Ground Transportation Programs. Provide recommendations in budget process regarding these programs and other programs that have a budget impact. Recommend and develop written plans concerning revenue producing systems and programs associated with Airside Operations. Perform other duties as assigned.
5 years’ related airport operations or parking operations experience preferably in the management of parking, security or transportation programs and personnel. Experience in parking, security or transportation work experience in an aviation environment, preferably at a class I airport; or equivalent combination of education and experience.
Working knowledge of applicable federal, state and local laws concerning parking, security and transportation in an aviation environment. Ability to read and understand regulatory and construction related documents.
Valid California driver’s license and acceptable driving record.
While performing the duties of the position, the employee is regularly required to sit, stand and walk for extended periods of time throughout the course of daily activities. The employee is regularly required to climb, lift, balance, stoop, kneel, crouch or crawl.
The Operations Manager works in a busy airport environment with constant interpersonal interaction with people of varying levels of sophistication. The work day is subject to frequent interruptions and distractions. Therefore, the ability to manage conflicting priorities and associated stress is critical to position success. Stress associated with responding to/solving issues, inquiries and/or complaints from employees, passengers, airport tenants and regulatory agencies. Operations are dynamic and situations may require immediate attention. This position has high exposure to the public and requires a professional approach and demeanour under all conditions. It also requires a genuine willingness to assist persons with a wide range of requests and needs, including individuals with disabilities.
Normal Working Hours:
Monday through Friday, 8:00am to 5:00pm, or approved alternative schedule in accordance with TBI policy. Work schedule may change anytime which includes nights and weekends based on business and work demands.
About TBI Airport Management, Inc.
TBI Airport Management, Inc. and TBI US Operations, Inc.