The Coordinator of Training and Certification Programs is responsible for developing and managing various specialized projects related to training and certification.
Primary duties and responsibilities:
Assists with marketing, sales, and operational training functions for AAAE’s customized training programs, classroom and web-based sessions, , and other training platforms as directed
Helps with creating, planning, developing, and implementing new program and course ideas for delivery in multiple platforms as directed
Assists with developing updates and managing content quality for the ACE and ARFF Certification programs
Provides data, information, and briefings to Management on continuous or as needed basis in support of various financial and administrative reporting duties
Moderates and facilitates several meetings, conferences, or workshops per year
Assists with soliciting and negotiating sponsorship opportunities with host airports/entities
Plans, organizes, and implements logistical support for all certification and training programs, courses and platforms
Handles administration of various training and certification programs
Responsible for certification data entry, maintenance, and reporting
Manages content and timely distribution of AAAE’s training newsletter
Addresses inquiries and requests concerning Department products and services
Provides and maintains excellent customer service support for other AAAE products and services
Provides marketing and customer service support for other AAAE products and services
Performs other related duties and assignments as required.
Education, prior work experience, and specialized skills and knowledge:
Bachelor’s Degree in Aviation, Business, Management, Marketing, Public Administration or related
Background in aviation and/or experience working in an airport environment
Excellent verbal and written communication skills
Strong customer service, marketing, and organizational skills
Oral and written fluency in Spanish and/or French a plus
About American Association of Airport Executives
The American Association of Airport Executives, a not-for-profit organization, is the largest professional organization for airport executives in the world, representing thousands of airport management personnel at public-use airports. AAAE’s primary goal is to assist airport executives in fulfilling their responsibilities to the airports and communities they serve.
AAAE was founded in 1928. Since that time, AAAE has been successful at gathering airport management professionals throughout the country to a central area to discuss current aviation issues. This includes lobbying Congress for funds that would improve funding issues for airport improvement projects on behalf of airport management, creating perpetual relationships with federal agencies affecting the airport management community, and bridging gaps between federal agencies and airport management professions.
Since 1954, AAAE has been training and certifying airport management professionals with proficiency evaluations similar to other professional organizations. The Accredited Airport Executive (A.A.E.) and Certified Member (C.M.) credentials are highly sought out by airport management executives throughout the wor...ld and are used as benchmarks to promote and appoint senior airport management professionals throughout North America and the Caribbean. AAAE trains thousands of airport employees each year through international, national, regional and on-site workshops and conferences. The Association also provides training through an in-house satellite-based training network, Digicast, which is a unique training service because it brings training directly to employee desktops. AAAE is the only provider of such satellite-based training for airports in the world.
Additionally, AAAE has a reputation for adapting and responding to airport issues. The Association proactively creates learning environments that increase the retention of information among its attendees. AAAE also fosters a rich networking environment for its attendees that is designed to increase the sharing of information between airport professionals, regardless of airport hub size or level of airport activity.