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As the Operations Industrial Engineering Department Manager, you will direct a team of skilled professionals in industrial engineering and process improvement projects at the Airports Authority’s facilities. Responsible for leading critical and complex airport operations projects which may span multiple functions.
Serves in the Office of Operations Support in the Headquarters Office.
Directly, or through subordinate staff, develops, oversees, and coordinates operational analyses, evaluations, and application of Industrial Engineering and continuous improvement methodologies to identify opportunities, enhance operational performance, and test and deploy new work methods or technologies across various operational functions and locations including Washington Dulles International Airport, Ronald Reagan Washington National Airport, Dulles Toll Road, and Public Safety. Provides technical advice and guidance to operations managers, supervisors, specialists and technicians. Performs related functions.
Oversees and performs analyses of the most critical and complex operations using industrial engineering and continuous improvement principles; develops process improvements to improve service, productivity, and cost performance to position operations to meet short and long-range performance objectives.
Develops, oversees, and coordinates the implementation of standardization programs, performance improvements, new work processes, procedures and technologies in operations to improve service, productivity, and cost performance.
Oversees the identification, development and testing of new hardware and software technology needs for operations in coordination with engineering systems, information technology, and payment technology. Provides guidance in implementing new and revised, cost effective, technology.
Manages the development and evaluation of costing and schedules and staffing to promote the effective use of employees and equipment; provides advice and guidance on how to best schedule employees to meet operations schedules and time constraints.
Leads the continuous analysis, evaluation, and development of alternatives to improve operating performance and reduce costs; reviews the implementation of new procedures and evaluates and reports on results.
Reviews and monitors operations and equipment performance using industry reporting metrics to identify root causes, implement countermeasures to address issues, mitigate reoccurring problems, and improve operations, service and cost performance.
Oversees, coordinates and leads multi-functional teams working on safety, service, cost and productivity improvement efforts.
Manages the development of training materials and provides training to managers and employees on standardization, continuous improvement and processes using developed training materials.
Provides technical advice, program guidance, training and policy interpretation to both airports, Dulles Toll Road and Public Safety.
Prepares decision analysis reports and funding documents necessary to obtain required approvals.
Performs other duties as assigned.
Eight years of progressively responsible experience in engineering and operations management.
Comprehensive professional knowledge of industrial engineering, with emphasis on facilities operations to analyze, design, develop, test, evaluate, install and improve operations processes.
Knowledge of, and ability to apply, key regulatory requirements to ensuring regulatory compliance on projects.
Knowledge of supervisory principles and ability to manage the operations and programs of the unit/team.
Ability to work effectively in a multi-disciplinary environment across organizational boundaries.
Ability to perform detailed analyses of data and information and make recommendations.
Skill in workload analysis and quality control of operations.
Ability to speak and write effectively.
Ability to use computer hardware and modern office suite software.
Ability to establish and maintain effective relationships with employees, managers, and others.
Licensure as a Professional Engineer (PE) in the Commonwealth of Virginia.
Lean Six Sigma Black Belt Certification.
Experience working with Workday.
A Bachelor’s Degree in Industrial Engineering, or related field.
CERTIFICATIONS AND LICENSES REQUIRED
A state driver’s license in good standing.
NECESSARY SPECIAL FACTORS
Work is typically reviewed in progress and upon completion for quantity, quality, timeliness, teamwork, customer service, and other factors.
Operates a vehicle landside and airside (requires AOA permit).
May be subject to adverse weather conditions and dust/grease/dirt while conducting field observations and studies.
May be subject to potential hazards common to the airport environment. Wears personal protective gear, as necessary.
May work outside of normal business hours in order to observe and evaluate business operations.
A background security investigation will be required for all new hires.
Metropolitan Washington Airports Authority is an Equal Opportunity Employer.| Follow us on Twitter @MWAAcareers.
To apply please visit our website: www.mwaa.com
Internal Number: R0001494
About Metropolitan Washington Airports Authority
The Metropolitan Washington Airports Authority operates a two-airport system that provides domestic and international air service for the mid-Atlantic region. The organization consists of more than 1,600 employees in a structure that includes central administration, airports management and operations, and police and fire departments.
The Airports Authority is not taxpayer-funded but is self-supporting, using aircraft landing fees, rents and revenues from concessions to fund operating expenses at both Airports. The Dulles Development Program is funded by bonds issued by the Authority, Federal and State Airport Improvement Program funds, and Passenger Facility Charges.
The Airports Authority is also responsible for the operation and maintenance of the Dulles Toll Road, and the construction and funding of the Dulles Corridor Metrorail Project. All revenues collected from the Dulles Toll Road are used to maintain the road, make improvements to the Dulles Corridor and help fund the Dulles Rail project. No Dulles Toll Road revenues are used to fund activities at either Reagan National or Dulles International.
Dulles Rail is a 23-mile extension of the Metrorail system to Dulles... International Airport and beyond to Loudoun County. Construction is underway on Phase 1 of the project from the existing East Falls Church Metro station to Wiehle Avenue in Reston with four stops in the Tysons Corner area. Phase 2 will continue the line along the median of the Dulles Access Road through Reston and Herndon to the Main Terminal at Dulles International, and finally, to Route 772 in Loudoun County.