As a Assistant Security Services Manager you will be responsible for development, implementation and oversight of the DFW Airport security operation including, but not limited to, an Air Operation Area (AOA) / Secure Identification Display Area (SIDA) gate security program. You will also assists the Manager with the overall planning and scheduling of security personnel; reviews conditions and analyzes surveillance equipment needs and makes recommendations to the Manager for necessary security improvements. You’ll have the opportunity to make a difference for DFW in terms of the quality of our security programs as well as the customer experience, business performance and employee engagement.
What you will be doing:
Assists with the development and implementation of the Airport’s security policies, procedures and programs for all Air Operation Area (AOA) / Secure Identification Display Area (SIDA) gates, terminal patrols and roving patrols.
Recommends and implements procedures and systems for visitor control, employee identification and safeguard beyond the Airport’s AOA / SIDA gates.
Assists with the development and oversight of the business plan to ensure the most effective and cost efficient method of maintaining a Department of Public Safety civilian security officer program.
Supervises an internal staff of civilian security supervisors; manages the overall planning and scheduling of security officer personnel.
Reviews reports and informs management of incidents; reviews, investigates and resolves internal and external issues/complaints in the field and over the telephone.
Monitors and evaluates the workplace to ensure compliance with Board and Department policies, federal, state and local regulations and the DFW Airport Security Plan (ASP).
Participates in construction meetings and meetings with contractors, tenant airlines and governmental agencies for security liaison purposes.
Develops and conducts training programs for security personnel; responsible for ensuring security personnel enforce all access procedures and policies.
Reviews facility conditions and analyzes surveillance equipment needs for all field operations and makes recommendations to the Manager regarding necessary security improvements.
Assists the Manager with directing the installation/maintenance of electronic security equipment and coordinates with appropriate departments to ensure effective operation.
Takes an active role in budget related issues to include preparation, analytical justification of yearly requests, forecasting, industry benchmarking, and prudent stewardship of the adopted budget throughout the fiscal year.
Participates in personnel selection, training, evaluation and promotions.
Interviews, trains and evaluates subordinate personnel.
Develops detailed, professional-level reports and presentations as required.
Develops divisional budget requests, makes recommendations to the Manager, Security Services and administers and monitors approved budget.
What you need:
Completion of high school curriculum or equivalent.
Two (2) years supervisory level experience in law enforcement or security.
Possession of a valid Class C driver’s license.
Citizenship of the United States of America.
Any equivalent combination of education and/or experience may be substituted for the above.
What we desire:
Associate’s degree in Criminal Justice or related field.
Bachelor’s Degree in related field.
At least two (2) years experience as a Security Supervisor with the DFW Airport Department of Public Safety.
We are Dallas Fort Worth International (DFW) Airport—one of the most successful airports in the world by any definition. We’re recognized for our innovation, leadership, drive for excellence and talented employees, and over the past five years we achieved almost every strategic objective and performance goal that we set out to achieve.
Our success is made possible because of the diverse talents of nearly 2,000 employees who champion our mission of providing an exceptional Airport experience to our customers and connect our community to the world. We’re looking for the best talent to join our Public Safety department and help us re-imagine what an airport can be.
Bring your talents to DFW and live and work with purpose.
Internal Number: 1004728
About Dallas/Ft Worth International Airport Board
Dallas Fort Worth International (DFW) Airport warmly welcomes more than 64 million customers along their journey every year, elevating DFW to a status as one of the most frequently visited superhub airports in the world. DFW Airport customers can choose among 153 domestic and 56 international nonstop destinations worldwide. DFW is elevating the customer experience with modernized facilities and updated amenities, as well as through a $2.7 billion Terminal Renewal and Improvement Program to renovate its four original terminal buildings. Centered between its owner cities of Dallas and Fort Worth, Texas, DFW Airport also serves as a major economic generator for the North Texas region, producing over $37 billion in economic impact each year by connecting people through business and leisure travel. For more information, visit the DFW website, download the new DFW App for iOS and Android devices, or follow DFW on social media. Web - DFWAirport.com Mobile App - DFWAirport.com/mobileapp Facebook - Facebook.com/DFWAirport Twitter - Twitter.com/DFWAirport