As the Operations Process Senior Analyst, you will evaluate aspects of major operations project areas and define business processes to eliminate inefficiencies and improve productivity.
Serves in the Office of Operations Support at the Headquarters Office. Analyzes and evaluates various complex operations (Airport, Public Safety, and engineering) processes and procedures and provides recommendations to resolve substantive issues of effectiveness and productivity of work operations. Leads and works with other team members to guide process project work.
Assists the Operations Process and Policy Department Manager, Operations Industrial Engineers, and other key Airports Authority decision-makers to assess and evaluate major operations project areas and define business processes to eliminate inefficiencies and improve productivity.
Plans, schedules and facilitates Process Improvement (PI) initiatives within schedules and priorities established by higher management.
A Bachelor’s Degree in Business Administration, Finance, Engineering, or related field.
Six years of progressively responsible experience in business analysis including assessing the current state of an organization, its operations and services, and other factors relating to business improvement.
Comprehensive knowledge of business, business management, business planning, and operational process analysis and flow process analysis techniques and the ability to analyze inter- and intraorganizational operations/ programs/services to help identify options for improvement and innovation.
Knowledge of and ability to apply a wide range of qualitative and quantitative methods used in conducting studies of major business areas to support options for improvement in business activities.
Skill in planning and conducting comprehensive process improvement activities to affect the changes necessary to improve the process improvement sustainability of the organization.
Knowledge of and ability to apply economic theory and analysis (such as ROI and TCO analyses) in order to quantify costs/savings from successful process improvement activities.
Ability to manage multiple projects concurrently.
Ability to speak and write effectively, with emphasis on creating business strategy reports and presentations.
Skill in using a computer and office suite software/software and ability to learn new software/systems.
Internal Number: R0001787
About Metropolitan Washington Airports Authority
The Metropolitan Washington Airports Authority operates a two-airport system that provides domestic and international air service for the mid-Atlantic region. The organization consists of more than 1,600 employees in a structure that includes central administration, airports management and operations, and police and fire departments.
The Airports Authority is not taxpayer-funded but is self-supporting, using aircraft landing fees, rents and revenues from concessions to fund operating expenses at both Airports. The Dulles Development Program is funded by bonds issued by the Authority, Federal and State Airport Improvement Program funds, and Passenger Facility Charges.
The Airports Authority is also responsible for the operation and maintenance of the Dulles Toll Road, and the construction and funding of the Dulles Corridor Metrorail Project. All revenues collected from the Dulles Toll Road are used to maintain the road, make improvements to the Dulles Corridor and help fund the Dulles Rail project. No Dulles Toll Road revenues are used to fund activities at either Reagan National or Dulles International.
Dulles Rail is a 23-mile extension of the Metrorail system to Dulles... International Airport and beyond to Loudoun County. Construction is underway on Phase 1 of the project from the existing East Falls Church Metro station to Wiehle Avenue in Reston with four stops in the Tysons Corner area. Phase 2 will continue the line along the median of the Dulles Access Road through Reston and Herndon to the Main Terminal at Dulles International, and finally, to Route 772 in Loudoun County.