An airport operations duty agent is an entry level position in the operations department who is trained to act as a direct representative of the Lee County Port Authority Executive Director in his/her absence. The airport operations duty agent monitors the daily operation of the airport and is responsible for inspecting, identifying, and reporting for correction any discrepancy.
Knowledge, Abilities and Skills: Considerable knowledge of laws, rules and regulations which apply to the airport in addition to established airport policies related to their work areas. Ability to communicate effectively both verbally and in written form. Ability to act independently without close supervision and to make independent judgments based on established procedures. Ability to work effectively with tenants and the general public. Ability to perform in the airport complex with moderate outdoor exposure. Ability to drive Emergency Response Equipment and operate two way and VHF radios, mobile and portable telephones, personal computers, four wheel drive vehicles, rifles, shotguns and pyrotechnics. Occasional bending, stooping, lifting, reaching and frequent walking is required to perform this position. Ability to work shift work. Schedule: Operations duty agents work an 84 hour (twelve hour shifts) bi-weekly work week. Schedules may be rotated. Ability to work different shifts (weekends, holidays, and relief shifts) 24/7 depending upon needs of the department and may be adjusted periodically; will be required to work weekends, nights and/or holidays. Training and Experience: Graduation from an accredited four year college or university with a bachelor's degree in an aviation management, business administration or related discipline required. Licenses and Certificates: Possession of a valid Florida driver's license is required. All entry level required training items identified in a formal syllabus must be met. Successfully pass a TSA fingerprint based criminal history background check. Private pilot's license (FAA Part 135 IFR rating) highly desirable. Prior 139 Ops Agent experience desirable. Longevity/Promotability: All entry level syllabus requirements must be met.
RSW served nearly 6 million passengers in 2020 and is one of the top 50 U.S. airports for passenger traffic. Today, 11 airline partners serve RSW with nonstop service throughout North America. With flights to major gateways like Atlanta, Chicago, New York and more, travelers have access to convenient connections worldwide.