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Airport Customer Service Agent
This is an essential customer service position in support of the Authority’s Airport Operations department. Provides courteous, professional, and timely service to customers of the Wilmington - New Castle Airport (ILG). Customers include internal and external airport stakeholders, tenants, and the general public, including airline passengers. In addition, this position supports Airport Operations Coordinators with the airport security credentialing and badging process. Position is responsible for processing and reconciling customer financial transactions, including parking pay systems. Work is performed under limited supervision. The incumbent in this position may be required to work weekends and night shifts and additional hours to support airport operational needs.


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