The Senior Manager of Training and Business Development is responsible for developing and managing various specialized projects related to training and training technology.
Primary duties and responsibilities:
Manages marketing, sales, continuous improvement, and operational training functions for AAAE’s customized classroom sessions, web-based training programs, and other training platforms as directed
Develops, plans, and implements inside sales campaigns as directed
Creates, plans, develops, implements, and assesses new training course ideas for delivery in multiple platforms as directed
Provides program management expertise and support for Certification programs
Provides data, information, and briefings to Director on continuous or as needed basis in support of various financial and administrative reporting duties
Moderates and facilitates several meetings, conferences, or workshops per year
Provides feedback to and supports Presenters/Instructors
Solicits and negotiates sponsorship opportunities with host airports/entities
Plans, organizes, and implements logistical support for all certification and non-certification training courses and platforms
Manages content and timely distribution of AAAE’s training newsletter
Addresses inquiries and requests concerning products and services
Serves as a consultant on the topic of professional development pathing and implementation
Manages and reports on profitability for each line of business as assigned
Provides marketing and customer service support for other AAAE products and services
Serves as a subject matter expert for and partner with other AAAE departments on Training and Professional Development
Takes ownership of continuous improvement of self, AAAE programs, and business processes and procedures
Performs other related duties and assignments as required
Education, prior work experience, and specialized skills and knowledge:
Background in aviation and/or experience working in an airport environment preferred
Bachelor’s Degree in Aviation, Business, Management, Marketing, Public Administration or related
Excellent verbal and written communication skills
Strong customer service, marketing, and organizational skills
Oral and written fluency in Spanish and/or French a plus
About American Association of Airport Executives
The American Association of Airport Executives, a not-for-profit organization, is the largest professional organization for airport executives in the world, representing thousands of airport management personnel at public-use airports. AAAE’s primary goal is to assist airport executives in fulfilling their responsibilities to the airports and communities they serve.
AAAE was founded in 1928. Since that time, AAAE has been successful at gathering airport management professionals throughout the country to a central area to discuss current aviation issues. This includes lobbying Congress for funds that would improve funding issues for airport improvement projects on behalf of airport management, creating perpetual relationships with federal agencies affecting the airport management community, and bridging gaps between federal agencies and airport management professions.
Since 1954, AAAE has been training and certifying airport management professionals with proficiency evaluations similar to other professional organizations. The Accredited Airport Executive (A.A.E.) and Certified Member (C.M.) credentials are highly sought out by airport management executives throughout the wor...ld and are used as benchmarks to promote and appoint senior airport management professionals throughout North America and the Caribbean. AAAE trains thousands of airport employees each year through international, national, regional and on-site workshops and conferences. The Association also provides training through an in-house satellite-based training network, Digicast, which is a unique training service because it brings training directly to employee desktops. AAAE is the only provider of such satellite-based training for airports in the world.
Additionally, AAAE has a reputation for adapting and responding to airport issues. The Association proactively creates learning environments that increase the retention of information among its attendees. AAAE also fosters a rich networking environment for its attendees that is designed to increase the sharing of information between airport professionals, regardless of airport hub size or level of airport activity.