Career Center

Support the Airport Authority mission, vision, and values statements in all aspects of work. Ensure compliance with FAA and TSA regulations (including but not limited to TSAR 1540 and 1542). Provide direction to Information and Communications Center Agents in the enforcement of rules, regulations, and safety polices/procedures for all tenants in the terminal building and other airport property. Oversee the operations of the Information and Communications Center regarding policies, procedures, and scheduling. Act as the primary trainer for Information and Communications Center Agent new hires. Frequently monitor condition of terminal building and other airport property regarding presentation, cleanliness, sanitation, safety, and efficiency. Act as primary liaison with custodial services personnel. Oversee and conduct airport ID badging and daily access control operations functions and procedures in coordination with Airport Operations Manager and Airport Security Coordinator. Additional duties as outlined in full job description which can be found at, https://flysbn.com/employment/.

Education:  Bachelor’s degree in aviation management, business or public administration or other related field or equivalent combination of training and experience is preferred but not required.

Experience:  This is a supervisory position that will focus on security, customer service and the terminal environment. Experience in aviation, customer service and facilities are preferred. Airport Operations experience is also required but can be trained or taught if not acquired.

Licenses:  Maintain a valid driver’s license.  Must be able to obtain and maintain eligibility to hold a Security Identification Display Area (SIDA) badge.

Other: Must have a positive attitude and be motivated to add value to our team. Must have the ability to communicate effectively both verbally and in writing; to remain calm during emergency situations; to prioritize multiple requests for service calls; and, to adapt to a changing environment and assignments. Must have the ability to establish and maintain effective working relationships; to obtain cooperation from those whom he/she does and does not directly supervise; to professionally deal with difficult situations; to solve problems in creative ways while utilizing sound judgment; and to maintain accurate and complete records. Must be able to work independently as well as with others; to effectively and impartially enforce regulations and airport policies; and to maintain confidentiality.