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Customer Experience Specialist
We are looking for highly motivated self-starters who have extensive experience working with customers and are excellent at building and maintaining relationships. If you have a clear sense of guest satisfaction, an excitement to learn the aviation industry, and know what it takes to provide world-class service, then we want to hear from you! This position requires a boots-on-the-ground, roll up your sleeves, and get it done type of energy. The role of Customer Experience Specialist serves as the front line in the passenger terminals, representing the face of ONT, and making sure our customers have a smooth experience while at our airport. The position is responsible for delivering excellent customer service at a level that creates customer loyalty and elevates ONT’s reputation in


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