The Director of Compliance Services advances program and business development efforts for AAAE’s aviation worker vetting and computer-based training lines of business. The candidate will work closely with airport credentialing operations across the United States to determine those AAAE services and technology that will improve the airport’s badging operations. They will assist the VP, Airport Solutions, and the VP, AAAE Services to identify new technological advancements, strategies, services, and processes that will help airports scale their credentialing operations while capturing new revenue opportunities for AAAE. Persistence, organization, and developing lasting relationships with AAAE members are critical to success. Coordination and direct support of line of business owners internal to AAAE, and its business partners, is required.
Primary duties and responsibilities:
Develop relationships with new and existing airport members to understand the unique needs of each airport operation and to provide sustainable, scalable solutions integrating AAAE vetting and computer-based training services.
Establish meetings and coordinate communication between customers and internal AAAE departments to meet customer needs and expectations.
Assist with preparing proposals, reports, quotes, and materials related to AAAE vetting and computer-based training services.
Maintain awareness of federal regulations that may impact current and/or future AAAE services.
Attend industry meetings and trade shows to advance the brand and outreach of AAAE services.
Support LOB owners with business development leadership.
Advise AAAE Services leadership on new or adapting trends related to existing lines of business.
Identify adjacent markets to further advance AAAE services and products.
Perform other related duties and assignments as required.
Education, prior work experience, and specialized skills and knowledge:
Bachelor’s degree required.
5-8 years of aviation related project management experience.
Experience working in, or working closely with, airport credentialing operations and technology.
Familiarity with TSA 49 CFR 1542 and FAA 14 CFR Part 139 regulations and training.
Awareness of airport operator and airport tenant relationships.
Ability to develop and grow strong working relations with airport staff.
Ability to organize and advance the growth of AAAE vetting and computer-based training services.
General interest in and knowledge of transportation and aviation issues.
Excellent writing, editing, and communications skills.
Excellent organizational skills.
Excellent presentation skills.
Ability to handle numerous issues, tasks, and assignments with minimal support staff.
Ability to produce timely and accurate summaries, reports, and proposals to airport and internal AAAE staff.
Ability to work well under deadline pressure.
Ability to work well with a small team of committed professionals.
Willingness to work collaboratively in a team environment and occasionally assist with responsibilities and duties not directly related to the role of Director, Compliance Services.
Ability to work independently and show initiative and creativity.
The American Association of Airport Executives, a not-for-profit organization, is the largest professional organization for airport executives in the world, representing thousands of airport management personnel at public-use airports. AAAE’s primary goal is to assist airport executives in fulfilling their responsibilities to the airports and communities they serve.
AAAE was founded in 1928. Since that time, AAAE has been successful at gathering airport management professionals throughout the country to a central area to discuss current aviation issues. This includes lobbying Congress for funds that would improve funding issues for airport improvement projects on behalf of airport management, creating perpetual relationships with federal agencies affecting the airport management community, and bridging gaps between federal agencies and airport management professions.
Since 1954, AAAE has been training and certifying airport management professionals with proficiency evaluations similar to other professional organizations. The Accredited Airport Executive (A.A.E.) and Certified Member (C.M.) credentials are highly sought out by airport management executives throughout the wor...ld and are used as benchmarks to promote and appoint senior airport management professionals throughout North America and the Caribbean. AAAE trains thousands of airport employees each year through international, national, regional and on-site workshops and conferences. The Association also provides training through an in-house satellite-based training network, Digicast, which is a unique training service because it brings training directly to employee desktops. AAAE is the only provider of such satellite-based training for airports in the world.
Additionally, AAAE has a reputation for adapting and responding to airport issues. The Association proactively creates learning environments that increase the retention of information among its attendees. AAAE also fosters a rich networking environment for its attendees that is designed to increase the sharing of information between airport professionals, regardless of airport hub size or level of airport activity.