We are the Orlando International Airport! The Greater Orlando Aviation Authority (GOAA) operates OIA and the Orlando Executive Airport. Our airport is a world-class facility serving more than 50 million guests each year and growing.
We offer a comprehensive benefit package for FT & PT positions to include first day eligibility for health insurance, life insurance, paid vacation/sick/holiday, and growth opportunities (see details below).
Responsible for the overall activities of the Innovation, Information Technology and Customer Experience functions of the Greater Orlando Aviation Authority (GOAA). Lead the entire creative team of GOAA by proposing design ideas and setting the overall creative direction that best aligns with GOAA’s business objectives. Effectively translate design concepts to creative direction in order to be executed by the creative teams. Assist the CEO in achieving strategic creative and innovative development of GOAA.
Bachelor degree in strategy, leadership, transportation, computer science, business or management related fields and ten (10) years’ of progressive experience in managing creative teams/customer experience operations/IT solutions, or an equivalent combination of education, training and experience. Experience supervising and directing professional level employees required.
A strong working knowledge of project management, design and brand development
The ability to translate ideas into actionable projects
Self-motivated and innovative
Inherent creativity, with a unique approach to persistent problems, adding value to existing products and deriving positives from negatives
Demonstrated ability to take charge of any situation, exerting a vision and encouraging others to support that vision
Demonstrated in-depth knowledge of area(s) of assignment, such as innovation development, customer service programs, information technology, etc.
Adoptive thinking and a strong critical mindset.
Demonstrated skill in developing and implementing complex initiatives
Background in design/developing IT systems and planning IT implementation
Solid understanding of customer service, budgeting and business operations
Ability to analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations
Strong business acumen and presentation skills
Intermediate computer skills in Microsoft Office programs
Project Management Skills
Strong organizational skills and attention to detail
Superior analytical and problem solving capabilities
A strong strategic and business mindset
Excellent organizational and leadership skills
Outstanding communication and interpersonal abilities
The Greater Orlando Aviation Authority offers a comprehensive benefits package.
Paid Vacation, Holidays, Sick and Personal Leave Days
Retirement Plan with Company Match
Health, Dental and Vision Insurance
Short Term Disability Plan, Long Term Disability Plan and Life Insurance
Make the Greater Orlando Aviation Authority your final employment destination! Come join our team and be a part of this exciting time in the Authority’s history. The Greater Orlando Aviation Authority (GOAA), operates the Orlando International Airport (OIA) and the Orlando Executive Airport (ORL). OIA is a world-class facility serving more than 46 million guests each year and is consistently ranked in the top 10 nationally for total passengers. This summer we’ll be opening the new South Terminal “C” and there are many other many other exciting projects planned for the future. ORL is Orlando’s original airport and now serves as the primary and premier general aviation facility for Central Florida. Located a few miles east of downtown Orlando, ORL has extensive commercial development along the SR 50 corridor.