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The Senior Operations Specialist, Scheduling is responsible for the resource planning efforts of the terminal building and ramp resources i.e., the terminal ramp and remote parking areas for aircraft; terminal ticket counters and bag claim devices; common use technology and ground boarding ramps as it relates to the safe and efficient flow of passenger and cargo activities. Other responsibilities include coordinating construction activities, assisting in enforcing operating rules, regulations, provisions of contracts, and agreements with emphasis on common use resources and the airline lease agreement.

Essential Job Responsibilities: 

• Responsible for the day-to-day control and long-range planning of the common use resources.
• Coordinates the advanced scheduling process for all commercial air carriers as well as cargo and charter activities.
• Identifies, communicates and resolves forecasted, known resource conflicts up to six months in advance via verbal and written communication.
• Understands and reviews raw data from the air carriers to understand resource management conflicts.
• Prepares advanced planning documents for peak periods of travel to include holidays and historically busy seasons of travel for BNA.
• Organizes and schedule procedures that ensure terminal efficiency during construction and irregular operation periods.
• Develops aircraft parking plans as it relates to aircraft de-icing operations and overnight parking on the terminal ramp.
• Ensures continuous services during abnormal conditions such as aircraft emergencies, diversions, and severe weather.
• Communicates with airport tenants to include the air carriers (commercial and cargo) as well as their business partners, the Transportation Security Administration, United States Customs and Border Protection, the concessions management teams, rental car management personnel, charter operators in addition to internal personnel.
• Interprets and enforces policies, rules and regulations and airline lease agreements, as required.
• Inspects and monitors terminal and ramp locations, and reports deficiencies to the appropriate agencies.
• Follows all safety regulations.
• Maintains regular and on-time attendance.
• Supports MNAA's commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
• Prepares staff reports and participates in staff meetings.
• Performs other duties as assigned.

Knowledge, Skills, Abilities and Other Characteristics: 

• Office Management: Knowledge of general office management practices and procedures.
• Airport Operations: Knowledge of materials, methods, and equipment used in the operation and improvement of air carrier and general aviation airports.
• Driving: Skill in operating a motor vehicle.
• Relationship Building: Skill in establishing and maintaining effective and professional working relationships with others.
• Map Reading: Skill in reading and interpreting maps.
• Reporting: Skill in preparing and producing timely and accurate oral and written reports.
• Word Processing: Skill in computerized word processing quickly and accurately.
• Receiving Direction: Skill in receiving and following written and oral direction.
• Project Management: Skill in conceptualizing and managing complex projects and managing multiple projects using established project management principles.
• Supervision of Personnel: Skill in supervising and managing others, including planning work, providing direction, motivating workers, and identifying the best workers for the job.
• Written Comprehension: Ability to read and understand information and ideas presented in writing.
• Written Expression: Ability to use words and sentences in writing so others will understand.
• Dependability: Acts reliably and responsibly with others.
• Ability to obtain and maintain a Secure Identification Display Area (SIDA) Badge.

Qualifications

Required:

• Bachelor's degree in aviation, Airport Management or related field
• 2-4 years in airport operations at an air carrier airport
• Valid Class D Driver's license 

Preferred:

• 1-2 years of experience in common use facilities, scheduling and management
• At least 1.5 years as an American Association of Airport Executives (AAAE) certified member

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