Director of Customer Experience in Richmond, VA for Capital Region Airport Commission

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Director of Customer Experience

The Director of Customer Experience is responsible for planning, organizing, and managing the daily division operations, programs, and engagement on behalf of the airport. Candidates should have a proven track record of leadership, a working knowledge of division best practices, program and training development, and the ability to establish and execute goals to achieve the airport’s Serve 2025 strategic plan.

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American Association of Airport Executives