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The Vice President, Concessions is responsible for developing and implementing short and long-term strategies to maximize revenue for MNAA to include overseeing in-terminal concessions, advertising/sponsorships, and rental car concessions.

As infrastructure critical to the region’s growth and prosperity, BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent State of Tennessee study, in 2019 alone, BNA generated more than $9.9 billion in total economic impact. BNA supported more than 76,000 jobs in the region and produced more than $443 million in state, local and federal taxes. BNA receives no local tax dollars. For more information, visit flynashville.com. Follow us on Facebook: @NashvilleInternationalAirport, Twitter: @Fly_Nashville and Instagram: @FlyNashville. Learn more about BNA® Vision, our growth and expansion plan for the airport, at BNAVision.com.

  Hiring Process:

• Apply online
• Interview(s)
• Offer
• Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen, credit check, and breath alcohol test
• Onboarding

 Benefits:  

• Deferred compensation plans
• Educational Assistance
• Health, Dental, Vision, Life, Disability Insurance
• Health Screenings
• Paid Holidays
• Annual/Bereavement/Military Leave

Accepting Applications Until Filled.

Starting Salary Range: $182,016 - $240,000

Job Summary: The Vice President, Concessions is responsible for developing and implementing short and long-term strategies to maximize revenue for MNAA to include overseeing in-terminal concessions, advertising/sponsorships, and rental car concessions. 

Essential Responsibilities:

• Leads strategic and business initiatives related to growing airport revenue areas, which includes in-terminal concessions, advertising/sponsorships, and rental car concessions.
• Provides input to capital development plans to ensure proper planning of concession programs in future terminal projects.
• Directs the development, drafting, negotiation, and implementation of all business plans and proposals, Requests for Proposals, contracts, leases, and agreements with concessionaires.
• Establishes processes and procedures for ensuring compliance of concession contracts, leases and other agreements.
• Identifies opportunities to increase non-aeronautical revenue, including exploration of new commercial ideas.
• Responsible for developing, recommending and implementing strategic plans as they relate to rental auto revenue development and fit within the airport strategic goals and objectives. Accountable to ensure that approved Concessions Department strategic plans are executed and on schedule.
• Responsibilities include interviewing, hiring, and training staff; planning, assigning, and directing work; appraising performance; coaching, mentoring, rewarding and disciplining staff; addressing complaints and resolving problems.
• Establishes objectives, priorities, and assignments for Concessions Department team, monitors performance, effectiveness, and efficiency of Concessions Department staff.
• Builds processes and procedures from the ground up to effectively manage the concessions team and accomplish its goals.
• Utilizes technology and data analytics to measure, report and manage revenue and profitability for the airport.
• Collaborates and communicates with other departments such as maintenance, engineering and design, strategic planning, and legal, as well as senior and executive
• MNAA staff, to accomplish departmental objectives within the best interests of MNAA.
• Provides input and manages against approved operating and capital improvement budgets for the Concessions Department.
• Monitors the business performance of tenants and concessionaires to ensure compliance with contracts and MNAA’s strategic business plan.
• Makes effective verbal and written presentations to the Authority executives, Board of Commissioners and community stakeholders as required.
• Markets business opportunities to generate additional sources of revenue.
• Proficient in understanding complex business, financial and legal provisions of concession agreements and ensuring their compliance.
• Oversees industry research to ensure MNAA Concessions requests for proposals and contracts align with industry best practices and concession market conditions.
• Ensures that procurement of Concession contracts are planned in advance, coordinated with appropriate stakeholders (e.g. Legal and Procurement) and include a focus on providing opportunities for small and minority businesses.
• Works closely with airport business partners, the community and other internal departments to establish strong, positive working relationships and to align
• Concession operations to Airport operational needs.
• Manages a team of employees in the Concession department. Carries out supervisory responsibilities in accordance with the airport's policies and applicable laws.
• Responsible for all coordination with both Airport Development and Landside Operations related to future facility development and day to day operational issues to make sure lease compliance issues are being adhered to.
• Oversees the contract development and management of the on-airport rental auto concessions.
• Follows all safety regulations.
• Maintains regular and on-time attendance.
• Supports MNAA’s commitment to its culture and values, including Rise, Integrity, Service Excellence (RISE).
• Performs other duties as assigned.

Knowledge, Skills, Abilities and Other Characteristics:

• Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Computer Use: Skill in using a personal computer, the internet, and other software to perform job-related functions. Must be technology savvy and use technology to make processes more efficient and effective.
• The ability to identify problems and develop or create ways to solve them.
• Innovation: Shows creativity and alternative thinking to develop new ideas and solutions for work-related problems.
• Business and Management Principles: Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
• Real Estate Practices: Knowledge of real estate practices, specifications and plans, and site development.
• Strategic Planning: Skill in developing, presenting and explaining strategic plans to key stakeholders and executive team, and making decisions on allocating resources to implement approved strategy.
• Facilitation: Skill in facilitating cross-functional teams through process improvement across all levels of MNAA.
• Budgeting: Skill in creating and managing budgets.
• Managing Workload: Skill in organizing and prioritizing work, handling multiple responsibilities, and meeting deadlines.
• Communication: Skill in communicating effectively at all levels of the organization and with stakeholders, both orally and in writing.Supervision of Personnel: Skill in supervising and managing others, including planning work, providing direction, motivating workers, and identifying the best workers for the job.
• Time Management: Skill in managing one's own time and the time of others to meet deadlines.
• Adaptation: Skill in adjusting one's actions in relation to others' actions.
• Analytical Thinking: Skill in analyzing information and using logic to address work-related issues and problems.
• Judgment and Decision Making: Skill in considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Leadership: Skill in leading, taking charge, and offering opinions and direction.
• Presenting: Skill in developing and delivering presentations, both oral and written, to groups of varying size.
• Teamwork: Skill in working with others as a team while taking responsibility for outcomes.
• Project Management: Skill in conceptualizing and managing complex projects, and managing multiple projects using established project management principles.
• Relationship Building: Skill in establishing and maintaining effective and professional working relationships with others.

Qualifications: 

Required: 

• Bachelor's degree from four-year college or university; relevant experience may be considered in lieu of education.
• 7-10 years of experience in related field

Preferred: 

• Master's degree in a related field preferred. 
• Association of Airport Executives (AAAE) Certified Member (CM) or Accredited Airport Executive (AAE).

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