The Syracuse Regional Airport Authority is seeking an Airport Operations Specialist to contribute to the daily operations and success of the Syracuse Hancock International Airport. Under general direction, this position is responsible for the day-to-day activity of the airport, including airfield, terminal, and landside, during an operational shift. They have the authority to direct shift staff to ensure a safe and secure environment for the traveling public. As the senior airport official on duty during non-business hours, they represent the executive team and have the authority to make decisions in the best interest of the airport. Must be able to exercise independent judgement based upon the situations encountered and their knowledge of federal, state & local regulations, industry best practices and a variety of operations manuals and procedures. Must be able to do shift work due to 24/7 airport operations. EOE/AA Race/Color/Sex/Religion/National Origin/Disability/Veteran. Interested candidates should apply at https://syrairport.org/sraa/careers/.
Strong knowledge of 14 CFR Part 139 and 77, and 49 CFR 1542.
Strong knowledge of the operations and activities associated with the operation of an international airport.
Ability to provide excellent customer service to all stakeholders.
Working knowledge of a two-way radio communication system, air to ground and communicating with the tower, using phonetic alphabet.
Knowledge of SMS and ability to report safety related items for risk assessment.
Ability to establish and maintain a harmonious working relationship with Federal, state and local officials, SRAA employees, the air carriers, tenants, and general public, and be able to work effectively with people from diverse backgrounds.
Ability to assess operational situations, make sound judgement calls to ensure safety and follow through to successful resolution.
Ability to act in calm and rational manner during stressful and emergency situations.
Ability to effectively communicate in English with a clear and distinct voice, including public speaking.
Ability to effectively communicate in writing.
Must be able to manage multiple projects concurrently, organize work in an effective and efficient manner, and meet deadlines.
Ability to read and interpret instructions in the English language.
Ability to use computers, and proficient in Microsoft Suite.
Ability to perform the essential functions and physical requirements of the position with or without a reasonable accommodation. Physical requirements include ability to work standing, sitting, or walking for long periods of time, ability to lift up to 50 lbs., ability to work in all weather conditions, ability to drive a vehicle, use of hands and fingers, use eyes to see for close vision and depth perception.
Ability to work 24/7 shift work.
Minimum Qualifications
Promotional
One (1) year of work experience, or its part time equivalent, in one of the following areas:
A. Airport Field Maintenance; or,
B. Airport Communications Center
Open/Competitive
A. Bachelors degree in Aviation management or equivalent; or
B. Four (4) year of work experience, or its part time equivalent, working at a commercial airport or military airbase in one of the following areas: airport operations, airside and/or landside.
C. An equivalent combination of training and experience as defined by the limits of (A) and (B).
Special Necessary Requirement
At time of appointment, possession of the license as required by the New York State Department of Motor Vehicles for the class of vehicle being operated. Eligibility for and continued possession of the license is required for employment.
Must pass a pre-employment background check, obtain and maintain SIDA clearance and Customs & Border Protection clearance, and successfully complete a pre-employment drug test.
Required to obtain ACE Operations within one year of hire.
*This is currently a Civil Service non-competitive position (civil service title Airport Operations Worker) under the HELPS program and requires completion of a 52-week probationary period to maintain permanent appointment.
Salary and Benefits
Comprehensive salary and benefits package, including medical/dental/vision coverage upon date of hire
Flexible Spending Accounts
Generous paid time off
New York State deferred compensation (457b)
Employee Assistance Program
Membership in the New York State Local and Employee Retirement System
Opportunity for professional development opportunities
Exciting work environment at a leading airport with opportunities for growth and collaboration
You may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice To learn more about our organization, visit: www.flysyracuse.com
Application Instructions
Interested candidates should apply online and include a resume and 3 professional references.
SRAA is committed to equal employment opportunity and leveraging the talent of a diverse workforce to serve the traveling public at Syracuse Hancock International Airport. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other basis protected by Federal, State or Local law. We encourage individuals from all backgrounds to apply.
The Syracuse Regional Airport Authority serves Upstate New York, providing a safe, convenient, seamless passenger experience while enhancing economic opportunity, development, and growth in the region.