Preference will be given to applicants with airport operations, airport security, or law enforcement. Consideration will be given to applicants with customer service experience in an aviation setting. Preference will be given to applicants with experience conducting traffic control for a large facility. Candidates with the ability to communicate effectively verbally and in writing; effective communication when using bilingual or multilingual skills to communicate with customers is a plus. Experience with Microsoft Office Suite and business writing skills is preferred.
Required Education:
2 Year Degree
Internal Number: PN#30930
The Landside Agent assists in the daily operational activities to ensure a safe and seamless movement of customers using roadways, terminal(s), and ground transportation. The Landside Agent maintains efficient operations of roadways and ground transportation activities by identifying impediments, collaborating with peers to delegate based on operational peaks and needs, keeping the Supervisor informed, and staying abreast of changes to Code of Federal Regulations Title 49, Parts 1542, 1540, and other state, local regulations related to the operations of the airport. The Landside Agent provides a safe airport environment by conducting vehicle and road inspections, monitors weather, coordinating the elimination of safety hazards, controlling emergency responses until relieved, and participating in emergency preparedness events and activities. This position ensures a secure airport environment through compliance enforcement from persons using airport facilities and services. Contributes to the team by performing other duties as assigned.
EDUCATIONAL REQUIREMENTS Requires an Associate degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration, or a related field. EXPERIENCE REQUIREMENTS Six months of experience in airport operations, airport security, airport safety and/or any other customer service-related field is required.
Directly related professional experience in airport operations/security or customer service may substitute for the above education requirement on a year-for-year basis. LICENSE REQUIREMENT Requires a valid Class C Texas Driver's license in compliance with City of Houston policies on driving.
Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances while working at the airport.
The Houston Airport System provides a safe and dynamic air services network that fosters economic vitality for the transportation industry and facilitates a strong level of global connectivity for diverse and growing population living throughout the greater Houston region.
Our Airports
George Bush Intercontinental (IAH):
• Located approximately 23 miles north of Downtown Houston
• 29 passenger airlines
• Nearly 200 non-stop destinations
• Nearly 43 million passengers in 2015
William P. Hobby Airport (HOU):
• Located approximately 7 miles south of Downtown Houston
• 5 passenger airlines
• Nearly 60 non-stop destinations
• More than 12 million passengers in 2015
Ellington Airport (EFD)/Houston Spaceport
•Located approximately 15 miles south of Downtown Houston
•Supports the operations of the U.S. military, NASA and a variety of general aviation tenants
•Home to the nation’s 10th licensed commercial spaceport
•Houston Spaceport is a focal point for aerospace innovation
The three-airport system served more than 55 million passengers in 2015, an increase of almost four percent over the 2014 record-setting mark.
Together Houston Air...ports form one of North America's largest public airport systems and position Houston as the international passenger and cargo gateway to the south central United States and a primary gateway to Latin America.
