Under the supervision of the Operations Manager, the Airport Operations Internship will commence in May and will consist of up to 12 weeks of professional introduction into airport operations. This is an educational position in which the applicant will be exposed to Airport Operations. Duties include but are not limited to the following: airport operations including airfield driving privileges, customer service, data entry, various safety & administrative auditing.
Duties and Responsibilities May Include:
Assists in safety and security inspections during construction including monitoring and escorting contractors and monitors vehicle and equipment traversing on or about the Airport Operations Area (AOA). Monitors commercial activity on the airport to ensure compliance with the commercial operating permits.
Assists with Airport’s Driver’s Training Program for both Movement and Non-Movement Area driving privileges. Coordinates with badge-holders to carry out the written and practical testing requirements as needed. Ensures all persons with driving privileges comply with annual recurrent training and testing. Observes drivers in the AOA for proper adherence to airfield driving procedures.
Assist with a variety of special inspections on the AOA, including but not limited to safety areas, signs, lighting and pavement.
Assist in conducting customer service and accessibility market research, audits, and develop training material.
Assist with record drawing categorization.
Develop internal training materials.
Complete frequent door audits and inspections for prohibited items at employee entrances
Assist with customer service initiatives including in terminal event planning and preparations, volunteer host program coordination, and stakeholder coordination.
Develop a presentation on what you enjoyed most about your internship.
Knowledge and Abilities
Working knowledge of FAR Part 77, 139, TSR 1542, and 150 Airport Series Advisory Circulars
Ability to communicate effectively with the public, airport tenants, tower personnel, and other airport personnel in person, in writing, by two way radio, or by phone.
Ability to respond to emergency situations in a calm and controlled manner.
Ability to be dependable, attentive to detail, willingness to learn, flexible and adaptable to changing priorities.
Ability to exercise sound judgment, make decisions with confidence, show initiative, take ownership of assigned projects, follow verbal and written instructions and communicate effectively verbally and in writing.
Ability to manage recurring duties with assigned projects and prioritize workload effectively.
Demonstrated knowledge of effective interpersonal skills.
Ability to develop public speaking skills for small group presentations.
Demonstrated knowledge in Microsoft Office software at an intermediate level.
The Fort Wayne-Allen County Airport Authority oversees the operation of the Fort Wayne International Airport (FWA) and Smith Field Airport (SMD). FWA is a small-hub airport serving 363,000 enplaned passengers in 2022. Currently beginning phases 2 and 3 of our Terminal Expansion Project, the facilities at FWA will be fully modernized when construction is completed in 2025. The Fort Wayne-Allen County Airport Authority has a focus on serving the needs of all customers. Located in Fort Wayne, IN, the city and region provide a cost-effective standard of living, and Fort Wayne was selected as No. 2 on U.S. News & World's Report most affordable places to live in 2021.