The Terminal Operations Controller serves as the primary point of contact (POC) for daily air carrier operations at the airport, coordinating terminal and ramp usage, gate assignments, and deicing activities. Responsibilities include real-time adjustments to gate and aircraft parking, ensuring accurate flight information displays, monitoring terminal occupancy for safety compliance, and supporting contingency plans. The position works with the Airport Security Coordinator on compliance with security requirements, coordinates emergency medical responses, monitors access control, and documents incidents. Shift work, mandatory overtime, and close communication with airline and ATC staff are essential for maintaining safe, efficient ramp operations.